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The aim of our returns policyis to provide a risk-free purchase experience. All customers can claim full refund within 14 days of purchase - no questions asked. In order to qualify for refund, the domain must be under the same registrar as it was at the time of purchase, the domain must be returned to the full control of InFactDomains and the domain should be in the same state of health and value as it was at the time of purchase - it shall not have been used in any negative manner such as for spamming, adult website hosting, or anything else that could be recognized as problematic use. If you after purchase transfer the domain to another registrar, the domain willbe locked for 60 days and will not be eligible for returning according to this policy.