Support (8am‑4pm MDT zone): +1 (303) 800‑66‑77
In order to buy a domain name that you like, you can use links on Domains lists page for direct sales or you have to take part in our auction and submit your best bid, which will then be stored in our system automatically. If you are the highest bidder when the auction finishes, you will then have a chance to purchase the domain. You will be notified by email to make a payment, and after you have made the payment, we will transfer the domain to your account registered with the domain's current registrar. That's all.
When the domain is ready for purchase and transfer, you will receive a notification via email containing the link to the purchase page. By following the link, you will be able to make the payment. We use a third party payment gateway 2CO.com, which is a leading online payment processor.
All major credit and debit cards are accepted. We also accept PayPal, Payoneer and Escrow transactions. Please note that in order to set up an Escrow.com transaction, the minimum cost of the transaction must be $400 and we are ready to cover half of their fee for services as a sign of good will.
We do not store your financial information. We use a third party payment gateway 2CO.com, which is a leading online payment processor certified by the Better Business Bureau, European and US Safe Harbor laws. All transactions are encrypted with 128-bit SSL encryption and leverage McAfee and Thawte for security.
This is a one-time payment. Upon successful payment, the domain will be transferred to your account and you will have full control and exclusive rights to the domain. Along with the domain, you will also get 12 months of free domain registration (unless stated otherwise in our emails). In order to maintain the ownership of your domain, you will have to renew the domain registration with your registrar at a regular price before the registration expires in 12 months. Depending on the registrar you have chosen, the renewal price is usually between $10 and $30 per year.
Payment must be made within 5 business days of the auction closure. If you do not make the payment within 5 business days, the domain will be offered to the second highest bidder.
VAT compliance varies depending on the country of residence and whether you are a consumer or a commercial entity. Please consult your local tax advisor for more details.
Yes, we are ready to setup an Escrow.com transaction. Please note that in order to set up an Escrow.com transaction, the minimum cost of the transaction must be $400 and we are ready to cover half of the fee for their services as a sign of good will. The fee for their services depends on the domain price, for example, for domains which cost up to $1000, their fee would be between $60 and $100.
After we have received your payment, we will send you an email with instructions on how to sign up for an account with the domain's current registrar. Signing up for an account with any registrar is FREE of charge. When you obtain your account number from domain's current registrar, you then have to forward that account number to us and we will transfer the domain to your account. Our team will be ready to support you to complete these technical steps.
Domain transfer is a manual process and it can therefore take up to 48 hours to transfer the domain to your account, but we will do our best to make that transfer within 24 hours.
No. You are buying the domain name only. No hosting, e-mail, or any other services will be provided. There will be nothing else included with domain - no logos, graphics, text or anything else.
No. As the domain owner, you will be able to move the domain to the registrar of your choice after 60 days.
The duration of an auction depends on many factors (registrar, domain name, etc). In general terms, an auction could last anywhere between 5 and 45 days. While the auction is still in progress, you will be notified via email if your bid is no longer the highest and you will then have the option to increase your bid before the auction closes.
No, nobody can see your bid.
No. Every bid you place is a legal contract to buy the domain name, and thus it cannot be withdrawn.
You would still be the highest bidder because in that case we use the policy "first-in, first-served". Your bid will be the highest among equal bids if you have placed it first.
The domain will be offered to the second highest bidder.