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Anti-Spam policy


This page describes the Anti-Spam policy for our website.


Email communication

We use e-mail communication as a main communication channel with our customers. By submitting your email address to us through any of our communication channels like email, phone, fax, instant message, support request, etc. and therefore becoming the customer you hereby acknowledge and grant InFactDomains the permission to communicate with you via e-mail as well as other communication channels for any purpose which we find out that is relevant  for you as customer including, but not limited to, messages responding to your requests, system messages, confirmation messages, newsletters, service announcements and other marketing messages. We will do our best to honor customers' requests to opt-out from receiving e-mails, but under no circumstances will InFactDomains have any liability for sending any e-mail to its customers.


What Is Spam?

Spam is an unsolicited commercial email messages (UCE), especially bulk email message. Spam email messages are sometimes also called "junk email". Unsolicited means that the recipient of message has not granted permission to sender for the message to be sent. Bulk means that the message with identical content is sent to many recipients. The term 'spamming' is used to describe transmitting, distributing or delivering spam messages.


Spam policy

We have NO TOLERANCE spam policy which means we do not send unsolicited bulk e-mails in any situation.

We do not send any email unless we have to response to requests regarding our product/services or any other information needed by our customers. Beside direct responses occasionally we have to send system messages, confirmation messages, newsletters, service announcements and other marketing messages which are related to the customer's expressed interest in order to provide service to that customer.

Our customers are in full control of weather they receive any email communication from InFactDomains as they can terminate it at any time.


Spam compliance

InFactDomains operate in full compliance with: Federal level The CAN SPAM Act of 2003, the Directive 2000/31/EC of the European Parliament and Council of 8 June 2000 - "Directive on Electronic Commerce", Directive 2002/58/EC of the European Parliament and Council of 12 July 2002 - "Directive on Privacy and Electronic Communications".


Spam prevention

To prevent the distribution of SPAM we utilize the scanning of every incoming and outgoing message at our mail servers in order to identify and stop any SPAM.


Reporting unsolicited e-mail

If you think that you received an unsolicited e-mail with a domain of, please send it immediately to This email address is being protected from spambots. You need JavaScript enabled to view it. . We will do our best to find out the source of e-mail and take necessary actions to stop any new unsolicited e-mail.

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